NOTE : These timelines for international shipments are estimates and are not guaranteed. Customers are responsible for missed notifications from DHL.
If there are any issues with the shipment or delivery, DHL will reach out to you directly to resolve the issues. We strongly recommend including your phone number as part of your shipping address. Express Shipping includes up to date tracking information by DHL. Typically takes anywhere from 6-10 business days for delivery, but can take up to 14 business days in some cases. We strongly recommend including your phone number and/or a PO Box, if applicable.
UAE), recipient will be responsible for pick-up. If recipient country’s postal service does not deliver packages (ex. While orders are shipped out using USPS, the recipient country’s postal service will be responsible for tracking updates and delivery once the package reaches the destination country. Typically takes anywhere between 14-21 business days to deliver the package, but can take up to 30 business days in some cases. Economy Shipping does not always include real time, up to date tracking information, depending on the recipient country’s postal service. We offer two worldwide shipping options: Economy (USPS International) and Express (DHL Worldwide). That's it!įor international orders, discounted shipping starting at just $9, is calculated at checkout based on order weight and destination. Our return policy applies only to orders placed on and does not apply to Warehouse Deals, which are final sale. Consumable products (shaving cream, post shave, skincare, etc.) must be at least half full.
EXPRESS RETURN POLICY FULL
If at any point in the first 100 days you decide that you're not 100% satisfied with your new products, return them for a full refund-no questions asked. Simply contact us and someone from our team will be happy to help you process that request - we'll even cover the shipping cost!Ī few quick things: Products must be returned in like-new condition (use them, don't abuse them) with the original packaging. Our return policy is simple - love our products, or send them back. This means it should be at your doorstep within 3-5 business days - and often less! U.S. Orders are typically shipped within one business day and shipped via USPS Priority Mail. Shipping on any orders under $10 will cost a flat $4.95.
EXPRESS RETURN POLICY FREE
We offer free US shipping on any order over $10. We are NOT able to ship to the following countries until further notice, due to COVID-19:ĪNGOLA. International orders can take upwards of a month to be delivered with delayed and limited to no tracking once the package reaches the recipient country. Thank you SO much for your patience if any unexpected delays arise. Some USPS post offices are experiencing minor transit delays. Orders are being shipped every business day from our warehouse in Austin, Texas. When your return has been accepted, your refund will be issued and you will receive a confirmation email.įor further information on the conditions for exercising your right to return, please see the Legal Area.There's no doubt that COVID-19 has been difficult on all of us, but we're keeping operations running at full steam. If your return does not meet the conditions listed, the package will be sent back to you. Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. ĭue to merchandising restrictions, all returns must be shipped from the same country they were purchased from. Ship your parcel with a shipping service of your choice and at your expense to our Italian warehouse.If the forms are not complete, the package will not pass Customs and will be returned to you. Fill out 5 copies of the Returns Proforma Invoice that came with your parcel.Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.Fill out the Return Form in order to get a Return Number.You can return any item purchased on Armani Exchange Online Store within 30 days of the delivery date.
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